Privacy policy.
Megan Nancy is committed to protecting your privacy and ensuring that your personal data is handled in a safe, transparent, and responsible way, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Megan Nancy
Email: info@megannancy.co.uk
Last updated: 3rd May 2026
1. Information I Collect
When you contact me, make an enquiry, or book a service, We collect or use the following information to provide services and goods, including delivery:
Names and contact details
Addresses
Event or session details (such as date, location, and participants’ names)
Payment details (including card or bank information for transfers and direct debits)
Communications (messages, emails, or enquiry details)
Website user information (including user journeys and cookie tracking)
Photographs or video and audio recordings
Information relating to compliments or complaints
We collect or use the following information for service updates or marketing purposes:
Marketing preferences
Recorded images, such as photos or videos
2. How I Use Your Information
I use your personal data to:
Communicate with you regarding enquiries, bookings, and services
Deliver the photography or videography services you have requested
Manage contracts, payments, and accounts
Provide online galleries and related services
Improve my website, services, and client experience
Send occasional marketing communications (only where you have given consent)
3. Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
4. Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Where we get personal information from
Directly from you
How long we keep information
Client photos and videos are stored securely for *12 months after delivery**, unless otherwise agreed
Contracts, invoices, and tax-related data are stored securely for up to 6 years in line with legal obligations
Personal data is only retained as long as necessary to provide services or meet legal requirements.
You may request deletion of your personal data where applicable.
Who we share information with
Publicly on our website, social media or other marketing and information media
I will never sell your personal data. I may share limited information with trusted third parties where necessary to deliver my services, including:
Online gallery providers
Album and print suppliers
Website hosting providers (such as Squarespace)
Email and communication service providers
Analytics providers (such as Google Analytics)
These providers are required to keep your data secure and only use it for the specified purpose.
Other relevant third parties:google, Squarespace
5. How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
6. Cookies
This website uses cookies and similar technologies to:
Ensure the website functions properly
Understand how visitors use the site
Improve performance and user experience
Non-essential cookies (such as analytics) will only be used with your consent via a cookie banner. You can manage or withdraw your cookie preferences at any time through your browser settings or the website’s cookie controls.
7. Changes to This Policy
I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.